Think Your Roof was Damaged by Harvey? Here’s What to Do Next.
In the aftermath of Hurricane Harvey, figuring out your next steps can seem overwhelming. Even if you were lucky and your home or commercial property wasn’t flooded, your property – especially your roof – may have sustained wind damage that isn’t immediately evident. For instance, the wind could have peeled up your shingles, breaking the seal that protects your home or business from water damage; this isn’t immediately evident when your shingles are lying flat again, and without a thorough inspection by a professional you may be risking interior damage from water leaks and mold.
Whether or not you think your roof was damaged by the hurricane, it’s better to be safe than sorry. Here are the steps you can take to protect your property, your family, or your business investment.
1: Assess the damage
If you think your home or business may have been damaged, your first step should be to assess your property. Be safe when doing this! If you think your property has sustained structural damage, make sure to be cautious.
Because roofs are most susceptible to expensive damage, it’s important to thoroughly check your roof. Aside from the obvious – like tree limbs or debris – you’ll want to check for missing shingles, holes in your roof, dents in your gutters, and leaks in your roof or ceiling. If you have tile, slate, or concrete shingles, you’ll want to see if any are cracked or broken; if you’re working with asphalt shingles, look for bruising and denting.
Even if there’s no obvious damage to your roof, damage to your windows and screens could also be signs of wind damage to your overall property. If you suspect that your roof has sustained damage, then you’ll want to proceed with the next step.
2: Contact a contractor
Most of the time, it’s difficult to properly assess the damage to your roof from the ground. That’s why you’ll want to work with a certified roofing contractor, like Atlas Restoration, to complete a professional property damage assessment. At Atlas, we offer this service for free, and will work with you to complete the assessment and walk you through the claim and rebuild process.
At Atlas, we’ll work with both you and your insurance company to make sure that we can get you the maximum claim benefit for your home or business – up to and including paying for the entire roof replacement. That’s why it’s vital to work with a contractor who’s certified and experienced in handling roof repair, so that your process is as simple and streamlined as possible.
3: Review your policy
Part of the process of repairing your roof includes reviewing your insurance policy. One of the phrases you should look for is “It is the responsibility of the insured to take action to mitigate any further damage.” What this means is that you should act as soon as possible once you’ve spotted suspected damage; your insurance company will not pay for additional damages to your property if you don’t take action.
4: Call your insurance company and request an adjuster
The process of working with your insurance company may seem daunting. That’s why it’s good to work with a team like Atlas Restoration. Our staff is very experienced with the claim process, and work directly with the adjuster. Together, we inspect and put together the full scope of work from the start. Our goal is work closely with your inspector in order to provide you with the best services possible.
In the case that an adjuster had already been to your property, we review the estimate and supplement the claim adding in any missing or left out items. Which, frankly, is the case on all claims that a contractor is not on site for the initial adjustment. To ensure the safety, durability and longevity of your roof we have a team of claims specialists, public adjusters and industry specific lawyers on our team. One key member of our team is Lindsey Douglas of The Disaster Advocates. She has a passion for helping policyholders by identifying all the damages relating to their losses, and making sure that they fully recover.
Once we supplement the claim bringing it to its highest value, we are then able to contract the job and put all of the added value back into your home. On top of that, we offer several free upgrades as part of our out-standard roof package which is an average $800-$1200 in value that other contractors charge for.
5: Start the job
Once your adjuster and insurance company has approved your claim, your final step is to speak with your contractor and start your repair or replacement job. At Atlas, we’ll work with you to accommodate your schedule and get your roof repaired or replaced as quickly as possible in order to minimize further damage to your residential or commercial property. And because we’re a full-service company, if other repairs are necessary, we may be able to assist you with those as well. Our goal is to make sure that you’re able to live or work comfortably again. For this reason we hold true to our warranty as an Owners Corning Preferred contractor. We offer a standard and a preferred warranty depending on your choice of shingles. As a matter of fact, there is no other warranty with this coverage in the industry!
If you suspect your residential or commercial roof has sustained damage, reach out to Atlas Restoration today to schedule your free professional inspection. We’re here to help.